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Glazing Services in Australia - Market Research Report (2014-2029)

Anthony Kelly Anthony Kelly Melbourne, Australia Last Updated: February 2024 ANZSIC E3245

Revenue

$3.0bn

2024-25

$3.1bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

11,514

Businesses

3,755

Wages

$XXX.Xm

Glazing Services in Australia industry analysis

The Glazing Services industry generates the bulk of its revenue from installing glass products on new residential and non-residential buildings and repairing and replacing glass on existing buildings. A long-term trend towards prefabricating window and door systems has diminished the requirement for traditional glazing services. Contractors have encountered divergent trends in the core markets over the past five years, and industry revenue is expected to decline at an annualised 0.9% to $3.0 billion over that period, including a contraction of 0.7% during 2023-24.

Trends and Insights

  • The industry’s principal constraint has come from a collapse in commercial-style glazing installation on apartments and townhouses since a pre-pandemic peak. A slump in new house construction and household spending is also dampening activity for domestic glazing contractors.
  • Work for non-residential builders and property developers has underpinned the industry’s performance. Glazing activity on non-residential building projects includes installing glass panels, curtain walls and shopfronts for commercial and institutional premises.
  • New South Wales and Victoria have the dominant share of industry activity, which reflects the concentration of non-residential building and apartment construction in Sydney and Melbourne. Large-scale office and apartment developments require complex commercial glazing services.
  • Competition is particularly intense in the general glass installation and repair markets, where contractors compete based on their reputation for quality work, timeliness and value for money. Competition is lower for more complex glazing services, like curtain wall installation.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 0.9 % over the past five years, to reach an estimated $3.0bn in 2024.

Trends and Insights

Glazing work accelerates with demand for cladding on commercial and institutional buildings

  • Demand for glazing installation services has surged in the non-residential building market since climbing from a pandemic-related dip in activity in 2020-21. The stay-at-home restrictions that followed the COVID-19 outbreak accompanied the closure of non-essential businesses and dampened property developers’ confidence.
  • Additional trends and insights available with purchase
Glazing Services in Australia
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Glass cladding opportunities are set to strengthen in the apartment and non-residential building markets

  • An upswing in investment in large-scale apartment and townhouse construction and buoyant conditions in the non-residential building market will underpin the industry's recovery over the coming years.

Biggest companies in the Glazing Services in Australia

Company
Market Share (%)
2024
Revenue ($m)
2024
G James Australia
137.0
O'Brien Glass
76.0
Express Glass 24 Hour Service Pty Ltd
38.0

To view the market share and analysis for all 5 top companies in this industry, view purchase options.

Products & Services Segmentation

Glazing Services in Australia
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including General installation services, Curtain walls and panels and Emergency repairs and maintenance. General installation services is the largest segment of the Glazing Services in Australia.

Trends and Insights

General glazing installation activity has fallen with greater use of prefabricated products on housing

  • General installation services represent the largest source of industry revenue and include installing internal and external glass architectural features on new and existing buildings. This segment’s share of revenue has fallen with a downwards trend in residential building activity and greater use of prefabricated products.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Industry firms primarily provide glazing services, including glass installation and repair work.

What's included in this industry?

General installation servicesEmergency repairs and maintenanceCurtain walls and panelsStorefronts and entrancesTinting and laminating

Companies

G James AustraliaO'Brien GlassExpress Glass 24 Hour Service Pty Ltd

Purchase this report to view all 5 major companies in this industry.

Related Terms

CURTAIN WALLLAMINATED GLASSDOUBLE-GLAZED WINDOWSPPE WET HIRE

Industry Code

ANZSIC 2006

ANZSIC 3245 - Glazing Services in Australia

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

The industry’s principal constraint has come from a collapse in commercial-style glazing installation on apartments and townhouses since a pre-pandemic peak. A slump in new h...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Work for non-residential builders and property developers has underpinned the industry’s performance. Glazing activity on non-residential building projects includes installin...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

New South Wales and Victoria have the dominant share of industry activity, which reflects the concentration of non-residential building and apartment construction in Sydney an...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Competition is particularly intense in the general glass installation and repair markets, where contractors compete based on their reputation for quality work, timeliness and ...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The industry has no major companies as it comprises many small trade-based contractors. There is little scope for scale economies in the Glazing Services industry.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of G James Australia's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of O'Brien Glass's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Express Glass 24 Hour Service Pty Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for 2 additional companies

Detailed analysis

  • Description and key data for G James Australia, and factors influencing its performance in the industry
  • Description and key data for O'Brien Glass, and factors influencing its performance in the industry
  • Description and key data for Express Glass 24 Hour Service Pty Ltd, and factors influencing its performance in the industry
  • Description, key data and performance trends for 2 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Domestic glazing contractors have encountered difficult conditions in the house construction and home renovation markets following a hike in mortgage interest rates. Glazing ...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

The COVID-19 pandemic disrupted supply chains for glass products and consumables, pushing up the industry’s input prices. Despite intense competition, some contractors have b...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Glazing Services industry in Australia in 2024?

The market size of the Glazing Services industry in Australia is $3.0bn in 2024.

How many businesses are there in the Glazing Services in Australia industry in 2024?

There are 3,755 businesses in the Glazing Services industry in Australia, which has grown at a CAGR of 1.5 % between 2019 and 2024.

Has the Glazing Services industry in Australia grown or declined over the past 5 years?

The market size of the Glazing Services industry in Australia has been declining at a CAGR of 0.9 % between 2019 and 2024.

What is the forecast growth of the Glazing Services industry in Australia over the next 5 years?

Over the next five years, the Glazing Services industry in Australia is expected to grow.

What are the biggest companies in the Glazing Services market in Australia?

The biggest companies operating in the Glazing Services market in Australia are G James Australia, O'Brien Glass and Express Glass 24 Hour Service Pty Ltd

What does the Glazing Services in Australia include?

General installation services and Emergency repairs and maintenance are part of the Glazing Services industry.

Which companies have the highest market share in the Glazing Services in Australia?

The company holding the most market share in Australia is G James Australia.

How competitive is the Glazing Services industry in Australia?

The level of competition is high and steady in the Glazing Services industry in Australia.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Aluminium Door and Window Manufacturing in Australia
  • Plastering and Ceiling Services in Australia
  • Motor Vehicle Body, Paint and Interior Repair in Australia

Complementors

  • Glass and Glass Product Manufacturing in Australia

International industries

  • Glass & Glazing Contractors in the US
  • Glazing in the UK
  • Painting & Glazing in Germany
  • Building Completion & Interior Design in China

View all industries in Australia

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Australia include:

  • Australian Bureau of Statistics
  • Australian Taxation Office
  • Australian Securities & Investments Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.